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Excel failed to start correctly last time.

PostPosted: Sat Oct 03, 2009 7:32 am
by stephen
How to Resolve the following start up message for Excel 2003 in Windows 2000 terminal server.

To resolve the following message when starting Excel. ?

Excel failed to start correctly last time. starting excel in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start excel in safe mode?


The fix was to delete this key:
Code: Select all
HKLM\Software\Microsoft\Windows NT\Current Version\Terminal Server\Install\Software\Microsoft\Office\10.0\Excel\Resiliency


Microsoft have a trouble shooting page for Excel "XL: How to Troubleshoot Startup Problems in Microsoft Excel"
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q280504