Fatal Error HCMMENU Code:3

When Starting Micropay 4.0 we receive a Fatal Error
A solution recommended was to restart the server where the database was located.
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We rebooted the main server and the terminal server and this fixed the problem.
A problem has been encountered during processing (HCMMENU) Code:3 The environment variable MPRUN is not set correctly
A solution recommended was to restart the server where the database was located.
[/code]
We rebooted the main server and the terminal server and this fixed the problem.