elstar.com.au

Problem:
This particular virus replicates parts of the Windows Operating System

Run a root kit scan see if any of these files appear

/System32/Drivers/
TDSSserv.sys
tdssserv.sys

/System32/
tdssadw.dll
tdssinit.dll
tdssl.dll
tdsslog.dll
tdssmain.dll
tdssserf.dll
tdssservers.dat


To workaround this problem:
To fix this problem i Backed up the clients Documents and then reinstalled windows.