Desktop Shortcut icons not working

Support Issues with Windows 7

Desktop Shortcut icons not working

Postby stephen » Wed Sep 01, 2010 8:42 am

A new Windows 7 Pro 64bit on a HP notebook two months old and it has a problem where sometimes the desktop icons do not respond to right or left mouse clicks. The Start button works and you can click on user and desktop and access the desktop icons from the explorer path but they willl not work from the actual desktop. The PC has to be rebooted before the icons on the desktop will respond.

I have found a fix from Microsoft to try (It found just one issue, not sure if it was related to my problem)
called Common System Maintenance Tasks
http://support.microsoft.com/gp/system_maintenance_for_windows
What it fixes...

* Problems with desktop shortcuts and icons
o Shortcuts on the desktop don't work or are broken
o Desktop icons are broken or have not been used in 3 months
o Startup items don't work or are broken


I also found that Internet Explorer had the Alot toolbar, I went to Add Remove programs and uninstalled the Alot toolbar.
stephen
 
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Joined: Thu Feb 09, 2006 9:37 am
Location: Brisbane

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